Our Commitment to Your Privacy
Velaris Path respects the importance of your personal data and is committed to protecting it through strict security measures and responsible processing practices in compliance with applicable Swiss data protection regulations.
Key Definitions in Our Privacy Policy
This section defines key terms related to personal data and processing used throughout Velaris Path's privacy policies.
How We Collect and Use Your Data
Velaris Path collects various categories of data to effectively deliver and improve its services.
User-Provided Information
Data supplied directly by users through interactions with Velaris Path platforms.
- Full name and identification data necessary for real estate transactions.
- Contact details such as email address and telephone number.
- Business information relevant to the processing of property purchases or sales.
- Preferences and instructions pertaining to transaction handling.
- Feedback and communication platform with Velaris Path.
- Documentation submitted to verify identity and property ownership.
Automatically Collected Data
Information gathered without direct input during use of Velaris Path's website and digital services.
- Device information including type, operating system, and browser data.
- IP addresses to assist with security and analytics.
- Usage patterns such as pages visited and time spent on the site.
- Cookies and similar technologies tracking user interactions.
- Error logs and crash reports to improve service reliability.
- Geolocation data where consent has been explicitly provided.
Third-Party Data Sources
Information received from trusted partners for enhanced transaction processing and verification.
- Credit and business institutions to verify business details.
- Legal entities for due diligence and compliance checks.
- Public registries providing property and ownership data.
Purpose of Data Processing
Velaris Path processes personal data for multiple legitimate purposes directly related to real estate transactions.
- Facilitating effective communication regarding transaction progress.
- Verifying user identity to ensure compliance with Swiss real estate laws.
- Managing and executing real estate sales and purchases.
- Improving website usability and customer service based on user feedback.
- Complying with legal obligations relevant to real estate operations.
- Conducting risk assessments and fraud prevention.
- Sending important notifications related to transaction status.
- Supporting audit and record keeping procedures.
Legal Bases for Processing
Velaris Path relies on specific lawful grounds in accordance with GDPR to process personal data.
- Processing is necessary for the performance of a contract with the user.
- Compliance with legal obligations under Swiss and EU law.
- Legitimate interests pursued by Velaris Path in providing services securely.
- Obtaining explicit consent where required, particularly for marketing communications.
Compliance with GDPR
Velaris Path adheres to GDPR requirements to protect user privacy and data rights.
- Ensuring transparency with clear privacy notices.
- Providing users access to their personal data upon request.
- Allowing users to request correction or deletion of their data.
- Implementing appropriate technical and organizational security measures.
- Maintaining data processing records as mandated.
- Conducting impact assessments where necessary.
Sharing of Personal Data
Data is shared responsibly with partners and authorities when necessary for service provision.
- With service providers supporting transaction processing and hosting.
- With regulatory authorities for compliance and reporting obligations.
- With business institutions to facilitate payments and verifications.
- With legal advisors during dispute resolution or contract formation.
- With technology partners maintaining website security and performance.
- Only when required for legitimate and documented purposes.
International Data Transfers
Velaris Path may transfer data to countries within the EEA or to third countries with adequate protections.
Transfers are secured by standard contractual clauses, data protection certifications, or explicit consent.
Data Retention Policy
Personal data is retained only as long as necessary to fulfill processing purposes and legal obligations.
User account data is preserved for the duration of the service relationship plus statutory periods.
Communication records are kept for a limited time to support customer service and legal requirements.
Access and system logs are retained to ensure security and audit support within defined timeframes.
Upon expiration of retention periods, data is securely deleted or anonymized irreversibly.
Data Security Measures
Velaris Path employs robust safeguards to protect personal data from unauthorized access or breaches.
- Encryption of sensitive data in transit and at rest.
- Regular security audits and vulnerability assessments.
- Strict access controls limiting data handling to authorized personnel.
Rights of Data Subjects
Users are entitled to exercise a range of rights concerning their personal data under applicable laws.
- Right to access and receive a copy of personal data.
- Right to rectification of inaccurate data.
- Right to erasure, subject to legal and contractual restrictions.
- Right to restrict or object to certain processing activities.
- Right to data portability in a commonly used format.
- Right to withdraw consent at any time without affecting prior processing.
- Right to lodge a complaint with a supervisory authority.
- Right to be informed about data breaches affecting personal data.
Submitting Data Rights Requests
Requests can be made via contact details provided by Velaris Path and will require verification to protect privacy.
Velaris Path aims to respond to requests within one month in accordance with regulatory standards.
Marketing Communications
With consent, Velaris Path may send information on real estate services; users may opt out anytime via provided links or contact channels.
To unsubscribe from marketing communications, please follow the unsubscribe link found in our emails or contact us directly at Via Trevano 95, 6900 Lugano, Switzerland.
Privacy of Children
Velaris Path does not intentionally collect personal information from children under the age of 16. If we become aware that we have collected such information, we will take steps to remove it promptly.
Links to Third-Party Websites
Our website may contain links to third-party sites that are not operated by Velaris Path. We recommend reviewing their privacy policies as we do not control and are not responsible for their content or practices.
Changes to This Privacy Policy
Velaris Path may update this privacy policy periodically to reflect changes in regulations or our business practices. We encourage you to review this page regularly to stay informed about how we protect your information.